Third-party services Syde uses to process member personal data on behalf of Network Owners, published in line with our Data Processing Agreement.
Syde's application and database run on dedicated infrastructure; the specific hosting region is being finalised and will be published here once confirmed.
We will update this list, and notify Network Owners, at least 30 days before any new sub-processor begins processing member personal data -- except where a shorter timeframe is necessary for security or legal reasons.
| Sub-processor | Country | Purpose | Data shared |
|---|---|---|---|
| Stripe, Inc. | United States | Payment processing for memberships, events, and company plans; Stripe Connect payouts for network/company admins. | Name, email address, payment amounts. Card and billing details are collected directly by Stripe's own hosted checkout, never by Syde. |
| Postmark (a service of ActiveCampaign, LLC) | United States | Delivery of all transactional and notification email (verification, invites, event tickets, newsletters, digests). | Recipient email address and the content of the email being sent. |
| OpenRouter, Inc. | United States | AI-assisted content generation (event/network/company description drafts, post polishing, AI cover images, and weekly activity digests). | The requesting member's own typed input (e.g. an event title or brief they wrote). Other members' personal data is never included -- see our Privacy Policy. |
| Cloudflare, Inc. | United States | Encrypted storage of full database backups (Cloudflare R2), for disaster recovery. | Complete database backups, encrypted at rest, containing all platform data. |
| Zoom Video Communications, Inc. | United States | Optional virtual meeting integration, only for admins who choose to connect a Zoom account to a network, group, or company. | The connected account's email address, and meeting titles/times for meetings created through the integration. |
| Google LLC | United States | Optional virtual meeting integration via Google Meet/Calendar, only for admins who choose to connect a Google account. | The connected account's email address, and meeting titles/times for meetings created through the integration. |
| Microsoft Corporation | United States | Optional virtual meeting integration via Microsoft Teams, only for admins who choose to connect a Microsoft account. | The connected account's email address, and meeting titles/times for meetings created through the integration. |
| Twilio Inc. | United States | SMS delivery for platform admins who enable and use SMS mass messaging. | Recipient phone number and the message text being sent. |
| Meta Platforms, Inc. | United States | WhatsApp message delivery for platform admins who enable and use WhatsApp mass messaging. | Recipient phone number and the message text being sent. |
| ipwho.is | Not disclosed by provider | Approximate country lookup used to pre-fill signup form defaults, only when this optional feature is enabled by a platform admin. | The visitor's or member's IP address. |
| GIPHY, Inc. | United States | GIF search inside the post composer. | The search term a member types -- no other personal data. |
Last updated: 25 August 2026